• HOSP 1580: CUSTOMER SERVICE AND CONFLICT RESOLUTION

  3.00 Credits

  Casper College

  
  HOSP 1580 Customer Service and Conflict Resolution (3L,3CR) This course will provide the students the opportunity to understand and demonstrate the importance of customer service and conflict management in today's competitive work environment. In addition, the student will acquire the soft skills to effectively communicate with customers using a great customer service attitude. The ability to understand and resolve conflict using various methods will be examined. Prerequisite:    Currently Not Available Corequisite:    Currently Not Available
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• HOSP 1970: HOSPITALITY & TOURISM PRACTICUM

  1.00 - 3.00 Credits

  Casper College

  
  HOSP 1970 Hospitality and Tourism Practicum (1-3CR) A hands-on practicum experience that allows students to apply skills and knowledge in a real-world environment. Students follow set criteria and guidelines in a progressive learning structure to master general practices in the hospitality and/or tourism industry including workplace behavior, marketing, logistics, and small business procedures. Prerequisite:    Currently Not Available Corequisite:    Currently Not Available
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• HOSP 2320: FOOD AND BEVERAGE MANAGEMENT

  3.00 Credits

  Casper College

  
  HOSP 2320 Food and Beverage Management (3L,3CR)Provides a basic understanding of food production and service management, reviewing sanitation, menu planning, purchasing, storage, and beverage management. Spring semester only. Prerequisite:    Currently Not Available Corequisite:    Currently Not Available
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• HOSP 2520: MARKETING OF HOSPITALITY SERVICES

  3.00 Credits

  Casper College

  
  HOSP 2520 Marketing of Hospitality Services (3L,3CR) This course teaches how to use proven marketing techniques to improve business, and how to discover, identify and reach the desired customer by using marketing tactics specific to hospitality services. Prerequisite:    Currently Not Available Corequisite:    Currently Not Available
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• HOSP 2525: RECREATION & TOURISM PLANNING & DEVELOPM

  3.00 Credits

  Casper College

  
  HOSP 2525 Recreation and Tourism Planning and Development (3L,3CR)Investigates the policy, planning, development, and management practices related to recreation; outdoor conservation practices; state and national park regulations; and other tourism opportunities. Spring semester only. Prerequisite:    Currently Not Available Corequisite:    Currently Not Available
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• HOSP 2530: TOURISM MANAGEMENT

  3.00 Credits

  Casper College

  
  HOSP 2530 Tourism Management (3L,3CR)Explores major concepts in tourism and how tourism is an important factor in economic development on the local, state. regional, national and global stages. Provides an overview of the principles, practices, and philosophies that affect the cultural, social, economic, psychological, and marketing aspects of human travel and the tourism industry. Fall semester only. Prerequisite:    Currently Not Available Corequisite:    Currently Not Available
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• HOSP 2535: PLANNING/CONTROL FOR FOOD & BEVERAGE OPE

  3.00 Credits

  Casper College

  
  HOSP 2535 Planning and Control for Food and Beverage Operations (3L,3CR) Students will be exposed to the most up-to-date control processes used to reduce costs in food and beverage operations worldwide. The course provides and increased focus on multi-unit management and technology applications and exposing students to cutting edge resources. Prerequisite:    Currently Not Available Corequisite:    Currently Not Available
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• HOSP 2540: BAR AND BEVERAGE MANAGEMENT

  3.00 Credits

  Casper College

  
  HOSP 2540 Bar and Beverage Management (3L,3CR) This course provides an introduction to bar and beverage management; planning, equipping, staffing, operating, and marketing a facility; how beverages are made, purchased, controlled and mixed into different kinds of drinks. Prerequisite:    Currently Not Available Corequisite:    Currently Not Available
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• HOSP 2600: LEADERSHIP AND MANAGEMENT IN HOSPITALITY

  3.00 Credits

  Casper College

  
  HOSP 2600 Leadership and Management in the Hospitality Industry (3L,3CR) This course explores quality and leadership issues in today's hospitality industry. Topics include power and empowerment; communication; goal setting; high-performance teams; diversity; managing organizational change; and strategic career planning. Students will learn why traditional management theories don't fit today's industry, and how a company's service strategy relates to guest perception of value. Prerequisite:    Currently Not Available Corequisite:    Currently Not Available
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• HOSP 2620: TRAINING AND DEVELOPMENT FOR HOSPITALITY

  3.00 Credits

  Casper College

  
  HOSP 2620 Training and Development for the Hospitality Industry (3L,3CR) Training is the key to keeping pace with the hospitality industry's changing demands for a quality workforce. Learn how to develop, conduct, and evaluate one-on-one and group training that will reduce turnover, improve job performance, and help any organization attain its goals. Students will discover why training is an important investment for their property, how to train various levels of employees and how to implement effective instructional design techniques and processes. Prerequisite:    Currently Not Available Corequisite:    Currently Not Available
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